Co-Founder and Vice President
Responsible for the management of the clinical, administrative and billing departments, Meredith oversees business development, employee relations, and contracting. Meredith graduated with her Bachelor's degree from the University of Florida with high honors in Advertising, and she later returned to obtain her Master's in Business Administration. With a multidisciplinary educational background, Meredith combines her business and management experience to ensure The Hirsh Center provides state-of-the-art patient care and service.
Since its inception in 2007, Meredith has been the catalyst in the practice's growth from one rheumatologist and four employees to five providers and over 25 staff members dedicated to the patient experience. With the launch of the second location in 2016, The Hirsh Center has expanded to provide precision joint care to Atlantis, Florida and neighboring areas. Meredith maintains community involvement by participating in a multitude of professional organizations where she shares her journey with others and provides insight on how to establish a successful medical practice. Her innovation and vision motivate The Hirsh Center staff to achieve their own professional and personal goals within the practice.
- University of Florida College of Journalism, Senior Advertising Campaign’s class, company client project, 2013 to 2014
- “Performance Evaluations: When and How to Discipline or Terminate,” Florida Society of Rheumatology, July 2016
- “Staffing for Efficiency,” Florida Society of Rheumatology, June 2017
- “Story of an Entrepreneur,” Saint Andrew’s High School, April 2018
- “Story of an Entrepreneur,” University of Florida Professional MBA, June 2018
- “How Does Your Compensation Add Up?” Florida Society of Rheumatology, July 2018
- “Utilizing Non-Physician Providers Effectively,” Palm Beach County Medical Society, October 2018
- “Performance Evaluations: When and How to Discipline or Terminate,” American College of Rheumatology, October 2018
- Florida Atlantic University, College of Business Executive Education Adjunct Professor, 2018 to present
- Florida Society of Rheumatology, faculty member, 2016 to present
Meredith presenting on “Utilizing non-Physician Providers Effectively” for the Palm Beach County Medical Society’s Health Care Connection Series.
Front Office Manager
Born and raised in Delray Beach, Carrie joined the Hirsh Center team in 2010. With a bachelor’s degree in Hospitality Management from the University of Florida, Carrie has applied her customer service background to transform the front desk operations of the practice. Before entering the medical field, Carrie worked at The Breakers and The Marriott Hotel where she gained invaluable client experiences and honed her customer service expertise. By completing medical billing coursework, Carrie began her career infusing hospitality and healthcare to provide top-notch patient service.
Since becoming Front Office Manager in 2013, Carrie has developed policies and procedures that keep the practice running smoothly and prioritizes the patient experience. She oversees administrative operations and trains front office staff to uphold The Hirsh Center’s professional standards in all interactions.
Billing Operations Manager
Hailing from New Haven, Connecticut, Gail became the Hirsh Center’s Billing Operations Manager in 2014. She obtained her Medical Secretary associate’s degree from Becker College and her bachelor’s degree in Healthcare Management from American International University. Gail was the Occupational Health Billing Manager at Yale New Haven Hospital in Connecticut for four years. She also served as the Office Coordinator and Billing Manager for medical groups in New Haven, Connecticut.
With a wealth of billing experience, Gail provides solid direction and comprehensive knowledge to our billing team. She supervises four billing specialists, ensuring accuracy and efficiency in collections and reimbursement. Her expertise and guidance have propelled the Hirsh Center’s accounts receivable to an industry-leading 22 days. Gail also serves as The Hirsh Center’s HIPAA Compliance Officer and ensures that all patient health information is protected.
With over eight years of medical experience, including orthopedics, home health care, and therapy facilities, Shelli joined the Hirsh Center Team in 2015. In 2016, Shelli transitioned from a Radiologic Technologist to Clinical Manager. She obtained both her associate's degree in Radiologic Sciences and an associates degree in Business Management from Tulsa Junior College. Before entering the medical field, Shelli worked for over ten years as an Analyst and Operations Manager for AT&T.
As Clinical Manager, Shelli oversees patient flow and process improvement, continuously evaluating the quality of service provided and identifying ways to increase efficiency. Shelli has improved the clinical staff training process and successfully launched the Durable Medical Equipment initiative. By creating and tracking clinical team goals, Shelli endeavors to create a positive experience for each Hirsh Center patient.